To make it easy for our customers we have the following payment options
1. For Pharmacy payments, please scan the QR code below
1: Confirm the amount to be transferred
2: Share the payment screenshot on WhatsApp to 6363525348
3: Refund : The amount will be credited back to the original source of payment in 7 working days
We are continuously trying to provide patients better and easier ways to obtain and continue treatment. One of the ways this can be done is by providing the doctor’s advice virtually over the internet or telephone services
Virtual opinions can be of three types
A. Tele prescription – You email the latest reports or latest problems you are facing. Your doctor then opens your file, sees your past history and correlates with the reports or problems that you have emailed. He/ She then prepares a new prescription and emails the same to you.
B. Tele Consultation – You email the latest reports or the latest problems you are facing. Your doctor then opens your file, sees your past history and correlates with the reports or problems that you have emailed. The doctor then calls you and has a telephone conversation with you where he/she clarifies things.(maximum 15 mins) He/ She then prepares a new prescription and emails the same to you
C. Video Consultation: You email the latest reports or latest problems you are facing. Your doctor then opens your file, sees your past history and correlates it with the reports or problems that you have emailed. The doctor then calls you and has a video call with you using doxy.me where he/she clarifies things, tries to examine and look at your joints or skin, asks you to do certain actions, etc….. . (maximum 15 mins) He/ She then prepares a new prescription and emails the same to you
Among the three types of virtual opinion , which type would be applicable for you will depend on a combination of the following factors:
1) Your request for type of virtual opinion
2) Your diagnosis
3) Time since last consultation
4) Your current problems
5) Status of your current test reports
6) And most importantly the doctor’s discretion
Since this entails a considerable period of the doctor’s time, hence virtual opinion will be chargeable. Despite his/ her best efforts, after spending time with you on the video chat or call the doctor may not be able to give a definitive solution or reply and may ask for a consultation in person (though the same is very rare).
This will still be counted as a consultation. The virtual opinion is held 6 days a week. Monday to Saturday
The formalities for the consultation should be completed before the consultation. Please make sure the payment is done on the previous day only if possible. Once the payment is made then the assessment will be done by the nurse and only after that the doctor virtual opinion session can be held. On the designated day of the virtual opinion the patient will be called by the nurse and then the call will be handed over to the doctor. The patient will have to be free during that time and some waiting time might be there while on call.
You will be asked to be ready and waiting in a quiet room with all the treatment details as well as old reports and prescriptions readily available. Please make sure your phone is connected to Wi-Fi. In case you are not free or not able to receive/answer the call at the allotted time, then your tele consultation will be postponed to the next available slot on the next available date.
Once You have decided on the either of the option Kindly send WhatsApp to 9980094600 in the following format
1: Name of the doctor whom you want the consultation
2: Option A B or C
3: Desired date for appointment Payment
To make it is easy for our patient we have enabled multiple payment options Kindly click on the Payment tab for more details